Easy shopping, simple returns – that’s our promise
At Suburban, we're committed to making your shopping experience as seamless and worry-free as possible.
We understand that sometimes a purchase may not meet your expectations or your needs may change.
When that happens, we make returns simple and convenient.
Most items can be returned for a refund or exchange within 7 days of delivery,
as long as they are unused, in original packaging, and include tags.
Free returns are available for eligible items at many nearby locations.
Check the product detail page for return eligibility before placing your order.
A refund will be issued once Suburban (or the third-party seller) receives the item and confirms eligibility.
Processing may take up to
30 days. In some cases, it may take longer.
If we need more info, we’ll contact you with instructions.
For full details, visit our
Refunds page.