Cookie Policy

Effective Date: 01.03.2025
Version: 1.0

1. Introduction

This Cookie Policy explains how Suburban Cart Limited (“Suburban”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit or interact with our website, mobile applications, and related services (collectively, the “Platform”).

By continuing to use our Platform, you consent to the use of cookies in accordance with this Policy unless you disable them through your browser or system settings.

2. What Are Cookies?

Cookies are small text files that are placed on your browser or device when you visit a website. They help websites function efficiently, remember your preferences, and improve your user experience. Cookies may be temporary (session cookies) or persistent and may be set by us (first-party cookies) or by third parties (third-party cookies).

3. Types of Cookies We Use

• (a) Strictly Necessary Cookies: Essential for core Platform features like secure login, shopping cart functionality, and account access. Disabling them may affect site performance.
• (b) Performance and Analytics Cookies: Collect anonymous usage data (e.g., pages visited, links clicked) to help improve layout, content, and services. Example providers: Google Analytics, Hotjar.
• (c) Functionality Cookies: Remember your preferences such as language, region, or saved items for a personalized experience.
• (d) Advertising and Targeting Cookies: Show relevant ads and measure effectiveness. May track browsing across websites. Example providers: Meta Pixel (Facebook), Google Ads.

4. Third-Party Cookies

Some content or features (e.g., videos, social media plugins, payment gateways) may use third-party services with their own cookies. We do not control these cookies. Please refer to their respective privacy and cookie policies.

5. Managing Cookies

You can manage or disable cookies via your browser settings. Most browsers allow you to:

• View stored cookies
• Delete all or specific cookies
• Block cookies from certain websites
• Disable all cookies (note: this may limit functionality)

More info for specific browsers:

• Google Chrome
• Mozilla Firefox
• Safari

You can also manage ad preferences via:

• Google Ads Settings
• Network Advertising Initiative

6. Consent for Cookies

When you first visit our Platform, a cookie banner will prompt you to accept or reject non-essential cookies. Continuing to use the Platform without adjusting your settings means you agree to our cookie use as described in this Policy.

7. Changes to This Policy

We may update this Cookie Policy from time to time. Any material changes will be communicated via the Platform, and the “Effective Date” above will be revised.

8. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact:

Data Protection Officer
Suburban Cart Limited
Email: admin@suburban.ke
Phone: +254 793 999 433
Address: Karen Professional Centre, 2nd Floor, Karen Road